Shipping Policy
Thank you for shopping with Rimpex LLC. We are committed to processing and delivering your order as efficiently as possible. Please review the shipping information below before placing your order.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received. Processing times may vary during weekends, public holidays, promotional periods, or due to product availability.
Shipping & Delivery Time
Estimated delivery times vary depending on the product, destination, supplier or fulfillment location, and shipping carrier.
Where available, the applicable shipping method and estimated delivery information will be displayed during checkout or provided with your order information.
Please note that delivery estimates are not guaranteed. Delays may occasionally occur due to weather, public holidays, customs processing, carrier disruptions, or other circumstances outside our reasonable control.
Shipping Costs
Shipping charges, when applicable, are calculated and displayed during checkout. Selected products or promotional offers may qualify for free shipping.
Order Tracking
Once your order has been shipped, you may receive a shipping confirmation email containing tracking information when tracking is available for the selected shipping method.
Please allow some time for tracking information to become active after the shipment has been handed to the carrier.
International Orders
International shipping availability may vary by product and destination.
Where applicable, customers are responsible for any customs duties, import taxes, fees, or other charges imposed by the destination country or local authorities, unless otherwise stated during checkout.
Multiple or Split Shipments
If an order contains multiple products, items may occasionally be shipped separately depending on product availability or fulfillment location. In such cases, you may receive more than one shipment or tracking notification for the same order.
Incorrect Shipping Information
Please ensure that your shipping address and contact information are complete and accurate before submitting your order.
Rimpex LLC is not responsible for delays or delivery problems resulting from incorrect or incomplete shipping information provided by the customer. If you notice an error after placing an order, please contact us as soon as possible. We will make reasonable efforts to assist, but changes cannot be guaranteed once an order has entered processing or has been shipped.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery period, please contact our customer support team. We will review the available tracking information and, where appropriate, work with the supplier or shipping carrier to assist with locating the shipment.
Customer Support
If you have questions regarding shipping or delivery, please contact:
Email:
support@rimpexglobal.com
Please include your order number and relevant details so that we can assist you efficiently.