Shipping policy

Shipping Policy

Last updated: 14-Dec-2025

Thank you for shopping at RimpexGlobal.com. This Shipping Policy explains how we handle shipping and delivery for your orders.

1. Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed. Processing time may be slightly longer during holidays or high-volume periods.

2. Shipping Destinations

We currently ship to:

• United States
• Canada

If your country is not listed at checkout, we may not be able to ship there at this time.

3. Shipping Methods and Delivery Times

We work with trusted fulfillment and logistics partners to deliver your order. Most orders are shipped from warehouses located in the United States or internationally.

Estimated delivery times:

• United States: approximately 5–12 business days after dispatch
• Canada: approximately 7–15 business days after dispatch

These are only estimates and actual delivery times may vary due to factors such as customs, courier delays, weather or other circumstances beyond our control.

4. Shipping Fees

Shipping fees are calculated at checkout and depend on your shipping address, order value and current promotions. Any applicable shipping charges will be shown before you confirm your order.

5. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with tracking information (where available). Please allow some time after receiving the tracking number for the carrier’s system to update.

6. Incorrect Addresses and Undeliverable Packages

Please ensure that your shipping address is complete and accurate when placing your order. We are not responsible for orders that cannot be delivered due to incorrect or incomplete addresses provided by the customer.

If an order is returned to us as undeliverable, we will contact you to arrange reshipment (additional shipping charges may apply) or a refund in accordance with our Refund Policy.

7. Customs and Import Duties

Orders shipped internationally may be subject to customs duties, taxes or import fees imposed by your country. These charges, if applicable, are the responsibility of the customer and are not included in our product prices or shipping fees.

8. Delays and Force Majeure

We are not responsible for delays caused by events outside our reasonable control, including but not limited to customs delays, natural disasters, strikes, pandemics or carrier issues.

9. Contact Us

If you have any questions about shipping or your order status, please contact us:

Rimpex LLC
1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110. USA
Email: support@rimpexglobal.com